connecting experiences

gotomedia is a UX design, research and strategy firm based in San Francisco. We connect the dots between people and the products they love. We solve complex problems using research-driven insights to create solutions for start-ups to global enterprises worldwide.


designing data for public good

The Process


smart UX solutions

We're redefining the future of user experience. From managing daily meds to simplifying complex data, we research, prototype and envision product interfaces in new and novel ways. By using voice and AI-enabled interactions in context-aware environments, our human centered methodology goes beyond the screen and into real solutions for messy problems.

  • Context-Aware Product Design
  • Co-Creation, Protoyping & Envisioning
  • Voice UX Solutions for Every Generation

knowing u(X)

Our discovery process begins with real people. Our immersive research approach uncovers unmet needs and opens the door to developing truly useful solutions that engage and satisfy customers. But we don’t stop there. We visualize research findings so that everyone gets the crucial takeaways, and can move on to the important business of creating great products.

  • Real World Personas & Behavioral Segmentation
  • Interactive Journey Maps & Maturation Timelines
  • Lead Generation for SMB & Enterprise
  • Content Strategy / SEO Strategy

smart UX systems

Been there, done that. As veterans of the B2B tech space, the knowledge and experience from our work with global technology leaders is in our DNA. The result is big picture thinking that allows us to unravel complexity to create simplified digital products, extendable systems and engaging experiences that work now and into the future.

  • Brand Experience Application
  • Web / App Design & Research
  • UX Design Systems & Alignment
  • Modular Guidelines & Pattern Libraries
our <br/>culture

The Company


inspired by smart culture

Based in the heart of San Francisco's Mission District for over 20 years, the historic Box Factory is our central office, research facility and collaboration hub. We're part of a vibrant neighborhood of artists, great food and nightlife. Get in touch, we'd love to show you around.


  • AOL
  • Adobe
  • VMware
  • Symantec
  • Google
  • ARM
  • Cisco
  • Pearson
  • Integrated Healthcare Association
  • Sony
  • Toyota
  • American College of Emergency Physicians
  • Kasisto
  • Hyundai
  • Plex